Best Urban Hotels in Hangzhou

On the tranquil shores of UNESCO-listed West Lake, The Silk Lakehouse brings together heritage, artistry and nature. With just 68 rooms and suites, the hotel feels intimate, its design inspired by the elegance of a Jiangnan silk merchant’s residence. Interiors by Gert Voorjans and Lázaro Rosa-Violán layer cultural detail with contemporary comfort, from Murano glass chandeliers evoking willow branches to freestanding bathtubs and AI-responsive mattresses.

Gastronomy is central to the experience: Michelin-starred chef Alan Yu leads The Living Room, Golden Silk revisits Hangzhou classics, the Tea Room honours Song Dynasty traditions, and cocktails at The Living Room by SANYOU celebrate regional spirits. Wellness flows through every detail, with a grotto-style indoor pool, Tai Chi at sunrise and guided mindfulness rituals. The Personal Host Programme creates a bridge to the city, offering experiences such as silk weaving, incense ceremonies and fan making, ensuring a stay deeply rooted in Hangzhou’s cultural soul.

Nestled along the shores of West Lake, this hotel provides views of the water, the lush garden grounds and the surrounding mountains, creating a tranquil ambience. Seamlessly blending traditional Chinese aesthetics and native artworks with contemporary elements, the architecture features graceful lines and intricate details. A sanctuary of tranquillity and rejuvenation, the spa provides beauty rituals inspired by ancient Chinese traditions. Curated experiences such as tea ceremonies, calligraphy lessons and traditional musical performances also enable guests to immerse in local heritage. The InterContinental’s rooftop bar is a standout feature and an ideal vantage point to admire the breathtaking West Lake sunsets.

Located in the central business and commercial district close to Wulin Square and Hangzhou Tower shopping mall, the JW Marriott Hotel is a 10-minute taxi ride from West Lake. It has 305 guest rooms and suites, three glitzy restaurants (Man Ho, Cru Steakhouse and Asia Bistro) and a lobby lounge. Swim in the indoor pool, relax in the steam room and soothe aching muscles in the massage pool or the health club spa. Limousines are on hand to whisk guests around the city as required.

Part of the West Lake UNESCO site, this authentic shikumen brick-built mansion is an homage to its original era, yet very relevant in the 21st-century. Wooden shutters, Art Deco ornaments, furniture handpicked from local craftsmen and Chinese umbrellas for shade in the ground floor garden all a one-of-a-kind personality to this historic monument. Guests can stay in bedrooms, suites, villas, or townhouses, with up to four bedrooms. Le Lotus is the Chaptel Hangzhou’s gourmet restaurant, with Chef Jack Wang at the helm. And the plant-filled roof terrace is a charming setting for a nightcap.

Swim with garden views and soak in the whirlpool; watch the floating world go by on the tidal Qiantang River; visit one of the world’s most famous green tea plantations close by (and try a huge number of varieties in the lounges); and workout in the top class fitness centre at The Azure Qiantang. Dine at Panorama on the 22nd floor and Lan Ting on the 23rd floor, whose glamorous 1920s-era accents create a vintage glamour. Ceilings that mimic the sky, a palette of baby blues and soft taupes and gleaming high-shine floors create a sleek aesthetic.